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Serving to sell is about putting the customer first, while you still maintain control of the sales process. After all, it’s a disservice to let things get off track and allow the customer to make a mistake by purchasing elsewhere. This course gives six ways to fine-tune your sales process by making sure that you approach each step with a servant’s mindset, rather than a “seller’s” mindset—which can often cause unwanted pressure, and antagonize your customers.
A 3-page, fill-in-the-blank handout and action plan (ideal for reviewing key takeaways and future study) is included. This Dave on Demand title is available as a 3-day rental, or for permanent purchase: