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Some people treat follow up like it’s punishment, when in fact it’s a key to building relationships that makes sales today and in the future. It also earns referrals and genuine customer loyalty; not merely “customer satisfaction.” This course provides key thoughts and strategies for using follow-up to build stronger relationships.
A 3-page, fill-in-the-blank handout and action plan (ideal for reviewing key takeaways and future study) is included. This Dave on Demand title is available as a 3-day rental, or for permanent purchase: