Eight Ways You Offend Customers and How to Avoid Them

In an increasingly politically correct, sensitive time it doesn’t take much to offend someone, especially when you’re trying to convince them to exchange their money for your product. In this program are potential offense-traps you must navigate and avoid in order to make the sale. 

A 3-page, fill-in-the-blank handout and action plan (ideal for reviewing key takeaways and future study) is included. This Dave on Demand title is available as a 3-day rental, or for permanent purchase:

• 3-day Rental. Get 3 days of streaming access. You'll receive an email containing a link to stream your video rental, and a separate email with a link to download the handout/action plan.

• Buy. Own it forever. After purchase, you'll receive an email with a link to instantly download the video files and course handout. Save them to your computer and use them to train forever!